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Pricing and Billing
Do I have to pay sales tax?
	You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
	Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
	Your credit card will be charged within 24 hours prior to shipment of your item(s).
What is a core charge?
	Your engine and some of its "core" components have value because they can be reused. Most engines, cylinder heads, camshafts, crankshafts and many engine parts are quoted based on the receipt of a "rebuildable" core. If these parts are damaged beyond repair, expect to pay a core charge as you have to buy another core. In most cases the existing engine parts are useable, but it's important to be aware of this concept. Expect to pay a core charge if you will not be supplying the original component or if that component has been damaged beyond reconditioning.
What is a core deposit?
	This is a deposit paid when a vendor ships a replacement engine or part prior to the receipt of the original. When your rebuildable core is received, the core deposit will be refunded. If the core is excessively damaged and not reuseable, you will receive reduced or no credit.